Privacy Policy

Last updated: August 2026
McCartan Bros is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, place an order, create an account, contact us or join our mailing list.
We may update this Privacy Policy occasionally. Any changes will be published on this page with an updated revision date.

Information We Collect
Depending on how you use our website, we may collect:

• Your name

• Email address

• Telephone number

• Billing and delivery addresses

• Order and transaction information

• Account details

• Marketing preferences

• Information you provide when contacting us

• Information supplied when entering a competition, promotion or event

Our website may also collect technical information such as your IP address, browser type, device information and how you use the website. Further information may be available in our Cookie Policy.

How We Use Your Information
We may use your personal information to:

• Process and fulfil your orders

• Arrange delivery of your purchases

• Take and manage payments

• Respond to questions or requests

• Manage customer accounts

• Provide customer service

• Prevent fraud and protect our website

• Meet our legal, accounting and regulatory obligations

• Send marketing emails where you have chosen to receive them

• Administer competitions, promotions or member events

• Improve our website, products and services

We will only use your personal information where we have a valid legal basis, such as fulfilling a contract with you, complying with a legal obligation, pursuing a legitimate business interest or obtaining your consent.

Payments
Payments are processed securely by the payment providers displayed during checkout.
McCartan Bros does not store your full credit or debit card details. Payment providers may process your information in accordance with their own privacy policies.

Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate our business, including:

• Payment processors

• Delivery and courier companies

• Website, hosting and technical service providers

• Email-marketing providers

• Professional advisers or authorities where legally required

These providers should only use the information necessary to perform their services.

The Fitting Room and Mailchimp
When you choose to join The Fitting Room, we collect the information you enter on the signup form, including your name, email address, birthday where provided, and marketing preferences.
We use Mailchimp, a service provided by Intuit, to store subscriber information, manage our mailing list and send marketing emails. Your information may therefore be processed by Mailchimp in accordance with its privacy statement and data-processing terms. Mailchimp states that it uses safeguards for international transfers of customer data.
We may use your information to send:

• Exclusive member offers

• Early access to selected sales

• New-arrival and collection updates

• Birthday surprises

• Competitions

• Member events

• Style inspiration and store news

Joining the mailing list is optional. Consent must be given through a clear positive action, and the signup box should not be pre-ticked.
You can withdraw your consent at any time by clicking the unsubscribe link in any marketing email or by contacting us. Unsubscribing from marketing will not affect essential communications relating to an order you have placed.

Competitions and Promotions
When you enter a competition or promotion, we may collect additional information needed to administer it, contact winners and deliver prizes.
Entering a competition will not automatically add you to our marketing list unless you separately choose to receive marketing emails.

Cookies
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and support relevant advertising.
Where required, optional cookies should only be used after you have made your cookie choices. Further details should be included in our separate Cookie Policy.

How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, maintaining required business records, resolving disputes and meeting legal obligations.
Marketing information will be retained until you unsubscribe or ask us to remove it, subject to retaining a limited suppression record so that we do not contact you again unintentionally.

Keeping Your Information Secure
We take reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Data-Protection Rights
Depending on the circumstances, you may have the right to:

• Request access to your personal information

• Ask us to correct inaccurate or incomplete information

• Request deletion of your information

• Ask us to restrict certain uses of your information

• Object to certain processing

• Withdraw consent to marketing

• Request a portable copy of certain information

If you have any questions or concerns about how we handle your personal information, please contact us first and we'll do our best to resolve the issue. If you're not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Some rights are subject to legal exceptions and may not apply in every situation.

Contact Us
Questions about this Privacy Policy or your personal information can be directed to:
McCartan Bros
Sugar Island
Newry
BT35 6HT
Telephone: 028 3026 2764
Email: info@mccartanbros.co.uk