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TERMS AND CONTIONS

Welcome to our website mccartanbros.co.uk. Please read through our terms and conditions before placing an order. By using this website and/or placing an order you agree to be bound by the terms and conditions of use. Please also read our Privacy Policy statement regarding your personal information.

PLACING AN ORDER

By placing your order, you agree to pay the stated price and that you are at least 18 years old. You will receive a confirmation email from us confirming receipt of your order and payment, and a further email once your item order been dispatched. Once your order has been dispatched it can no longer be cancelled you can however return items by following our returns procedure.

We may refuse to accept an order as a result of one or more of the following.

  • The product you ordered not being in stock.
  • No authorisation for your payment.
  • A pricing or product description error.
  • You not meeting the eligibility to order criteria set out in these terms.

PAYMENTS

All credit/debit card payments are subject to validation and authorisation by the card issuer. If your payment is not authorised, we will cancel your order or seek an alternative payment method. We cannot be held responsible for any delay in dispatching your order resulting from this.

Acceptable payment methods: PayPal

We do not store your card details on the website or in our customer database.

All reasonable care is taken to keep the details of your order and payment secure.

RETURNS POLICY

We are happy to accept items returned to us within 21 days of receipt of your order. We will refund your credit/debit card once the items are received and processed.

Any items returned outside this time frame may be considered at the discretion of McCartan Bros, and may only be refunded as a credit against a future purchase.

Items must be returned to us in the same condition as they were shipped. They must be in an unused and perfectly saleable condition. McCartan Bros reserves the right to refuse a return if the item has been worn and then returned for any reason other than faulty.